Start/Stop buttons are not visible in Automated Log Work Cloud (manual mode)

Owned by Pedro Fresco
Last updated: Apr 28, 2016 by Jack Hunter (Unlicensed)
1 min read

Problem

"Start/Stop Timer" button is not visible on an issue page (when manual mode is configured in add-on configuration).

Solution

  1. Make sure that add-on is enabled for given project. Please go to add-on configuration and enable selected project.

    TODO: add configuration screenshot

    Add-on functionality can be enabled/disabled per project

    For every enabled/configured project, property "gebsunStartWorkIsEnabled" with value "true" is added to JIRA project. This way JIRA decides to display/hide "Start/Stop Timer" button.

  2. Make sure that add-on has "Administer Project" permission so the property "gebsunStartWorkIsEnabled" can be added (otherwise "Start/Stop Timer" button will not be visible).

 

    1. Add "Administer Project" permission in all required projects for user "Automated Log Work for JIRA".
       

      Permission Helper

      You can check if user has "ADMINISTER_PROJECT" permission using Permission Helper

    2. Go to add-on configuration and one more time save plugin configuration (so "gebsunStartWorkIsEnabled" property will be added to all enabled projects)
    3. Check if you can see "Start/Stop Timer" button on an issue page.


Ask Support

Still having issues with the plugiun? Please send an email to support@gebsun.com