Error removing timer in Manual Mode (Automated Log Work Cloud)

Problem

When automatic manual is enabled and timer has been stopped by pressing "Stop Timer" button error is shown "Cannot remove timer".  Time is logged.

Root Cause 

Lack of "Edit Issue" permission for user "Automated Log Work"

 

Plugin (user Automated Log Work) needs following permissions set per project to work properly:

  • Work on Issue
  • Edit Issue

Use Permission Helper to check if appropriate permissions are set

"Automated Log Work" user represents plugin and is not counted as a typical license user. So number of users using JIRA is not affected.

Support

Need more info do not hesitate to contact as via email at support@gebsun.com