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Symptoms

Warning message is displayed that no "Create Issue" permissions is set for addon_com.gebsun.atlassian.rtasks" user

Cause

User "Recurring Task for JIRA" user do not have proper permission set for t project(s)



Resolution


Add-on Recurring Task for JIRA as user "Recurring Task for JIRA" is creating issues.

All permission have to be checked for "Recurring Task for JIRA" user

1. Permissions

  1. User "Recurring Tasks for JIRA" is a member of project role "atlassian-addons-project-access" (or other project role, depends on your current configuration)

    You can create separate project role ("gebsun-addons-project-access") to harden security and use the role to grant following permissions for "Recurring Tasks for JIRA" plugin.

  2. Project role "atlassian-addons-project-access" (or other project role) need to have following permissions:
    1. Browse Projects
    2. Create Issues
    3. Modify Reporter
    4. Link Issues
    5. Assign Issues

    6. Service Project Agent (JSM projects only)

    7. Manage Watchers

    How to check permissions: 

    1. JIRA Administration->Projects
    2. Click on selected project
    3. Select "Permissions"
    4. Check all above permissions

    See also Manage project permissions.

    For checking permissions you can also use JIRA Permission Helper


 If you want to read more about administering JIRA permissions follow: Configuring Security

2. Screen

Field reporter should be configured on issue create screen

How to check issue screens

Navigate to:

    1. JIRA Administration->Projects
    2. Click on selected project
    3. On left panel click "Screens"
    4. Click on screen link in "Create Issue" row (check for each issue type)
    5. Check if screen contains "Reporter" field"


3. Workflow


How to check workflow validators

Navigate to:

  1. JIRA Administraton->Projects
  2. Click on selected project
  3. On left panel Click "Workflows"
  4. Edit workflow. Select pen icon on the right in "Operations" table column
  5. Click "Diagram" to switch to diagram.

  1. Check all associated project workflows "validators"


    "Recurring Task for JIRA" is capable of passing all validators


    Validators

  2. Check "Create Issue" screen



4. Application access

The app uses standard "atlassian-addons-project-access" project role to access Jira projects.
Please make sure the role is added to "Browse Projects", "Create Issues", "Assign Issues", ""Modify Reporter", "Manage Watchers" permissions in the relevant project.

See Manage project permissions.



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