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In automatic mode timer is started only when issue status is in 'In Progress' category. This mode integrates with workflow actions like start/stop progress. close, resolve, etc . If status category is different than "In Progress" then timer is stopped. |
| Tip | ||
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Read more about defining status category in Defining status field values |
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If you prefer manual mode please refer to Manual Mode in Automated Log Work Cloud document.
When timer
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starts/
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stops
Time is logged by Integrating with workflow actions like start/stop progress. close, resolve, etc.
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| Tip |
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Timer stops also if assignee is changed (time is logged for previous assignee and started for new one) |
Log time comment contains name of a user that has logged a time. We are working on more sophisticated solution.
You can user Manual Mode in Automated Log Work Cloud to log time for current user.
| Tip | ||
|---|---|---|
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"Timer for issue xxxx has already been started" message means that you've already started timer and moved issue to another status with category "In Progress". |