Automated Log Work Server - timer does not stop/start in automatic mode

Owned by Pedro Fresco
Last updated: Mar 07, 2019
1 min read

Problem

In automatic mode when issue is transitioned timer is not started or stopped.

Solution

The Automated Log Work application have to be notified about status change. We utilize for that post JIRA events.

If there is a custom build post function make sure that it generates one of the following events type:

  • Issue Closed
  • Issue Resolved
  • Issue Reopened
  • Issue Work Stopped
  • Issue Updated (assignee is null)
  • Generic Event (status is not in progress)
  • Issue Assigned (assignee is null)