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Timer starts

State change
  • Issue has been transitioned to state configured with "In Progress" category
  • Assignee is not empty
Assignee change
  • Issue is in state configured with "In Progress" category
  • Assignee is changed (for recent Assignee timer will stop for new assignee timer will start)

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Note
titleManual timer buttons

"Start/stop timer" buttons are shown only when manual mode is configured

 

Limitations

 

Time is logged by Integrating with workflow actions like start/stop progress. close, resolve, etc.

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Custom workflows without status category 'In Progress' status are not supported.
When switching from "Manual Mode" all actual timers will be invalidated.

 Log time comment contains name of a user that has logged a time. We are working on more sophisticated solution.

You can user Manual Mode in Automated Log Work Cloud to log time for current user.


Tip
titleWhat means "Timer for issue xxxx has already been started" message

"Timer for issue xxxx has already been started" message means that you've already started timer and moved issue to another status with category "In Progress".